ReturRefund & Returns : At Misaki, we're dedicated to ensuring your satisfaction. Below, find our exchange policy and quality assurance procedures.

Eligibility Criteria : Orders cannot be exchanged once placed. Customized & bulk orders are non-returnable.

Quality Issue/Defect : Packaging: Ensure the product is returned in its original packaging.

Return Process : Contact our customer service for guidance.

Quality Inspection : Products undergo thorough inspection before replacement.

Replacement Unavailability : In rare cases, a credit note will be issued.

Refund Policy : If a replacement isn't possible, a credit note will be issued, valid for six months

General Terms & Conditions : Order changes aren't allowed after confirmation.

Ensure accurate shipping details to avoid complications.

No refunds for failed deliveries or international shipments.

Contact Us:

For assistance, reach out to us anytime. Your satisfaction is our priority at Misaki.

At Misaki, we prioritise prompt and secure delivery to ensure you enjoy our products without delay. Here's what you need to know.

Delivery Time: Expect delivery within 15-21 business days as we craft each item with care.

Track your order with the provided tracking number via email.

Damaged Items:Notify us within 24 hours of receiving damaged items for a replacement or refund.

Out of Stock Items:Choose to wait for restocking or opt for online credit for another purchase.

Payment Methods:Securely pay with credit/debit cards, net banking, UPI, or PayPal.Cash on delivery option is not available.

Shipping Charges:Karnataka: ₹ 300, India: ₹ 500 (flat fee).International shipping charges vary based on product value, weight, and volume.

Shipping Address:Orders ship internationally from our studio. Address changes are allowed before shipping, contact us promptly.

Separate orders required for different shipping addresses.

Contact Us: For any inquiries or concerns, reach out to us anytime. We're here to assist you at Misaki.